Sydney Cove Property (A.C.N. 111 775 529) (we, us, our) is committed to complying with its obligations under the Privacy Act 1988 (Cth) (the Act). The Act allows personal information to be collected, used and disclosed for the purposes for which it was collected in accordance with the Act. This Privacy Policy only applies to the extent we collect, use and disclose personal information in connection with this website.
This Privacy Policy may be revised, updated or replaced from time to time and we may subsequently notify users of any changes to it by posting the revised, updated or replaced Privacy Policy on this website. Any changes to it take effect on the date on which the revised, updated or replaced Privacy Policy is posted to this website.
What information do we collect?
You may provide information such as your name, phone number, address, and email address to enable us to send information, provide updates, and process your application. We may collect additional information at other times, including but not limited to, when you provide feedback, provide information about your personal or business affairs, change your content or email preference, provide financial or credit card information, or communicate with our team.
Sydney Cove Property collects personal information from you in various ways, including when you interact with us electronically or in person, when you access our website, and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.
Why do we collect this information?
- Security reasons.
- To allow us to call or email you after an inspection to establish your interest in a property and to inform you of other properties we have listed for sale or lease that may suit your needs.
- To send you information from time to time regarding the local property market.
- To enable our Agents to provide feedback to the vendor regarding interest in the property.
- The information is used for internal purposes only and phone numbers and email addresses will NOT be disclosed to any other third party without your written consent.
Information disclosed
We will use and disclose personal information only for the purposes for which it is collected in accordance with the Act, including:
- providing services and customer support, including service updates;
- maintaining and updating our records;
- comparing information for accuracy, and verifying it with third parties; and
- providing information as authorised or required by law or a relevant government body or authority.
Anonymity
General users of the website do not need to disclose their identity to us in order to use this website. This website does not, therefore, collect personal information about people who generally access it except in the circumstances described above.
Cookies
A cookie is an electronic token that is passed to the user’s browser which passes it back to the server whenever a page is sent to the user. Our servers may generate cookies which are used to keep track of the pages that users have accessed while using the website. The cookie also allows data to be inputted into a form or template and temporarily stored until the user chooses to save that form or template. Cookies generally remain on the user’s computer even after an internet session is ended and the computer rebooted. The cookie can be read by the server that placed it there during a subsequent visit to that same server. Their exact behavior is server specific.
When users visit this website, our server may log certain information, including the type of browser and operating system the user is using, the top level domain name (for example .com, .net, .au, etc), the address of the referring site (for example, the previous site visited), the server’s IP address, the date and time of visit and the address of the pages accessed and the documents downloaded. This information is generally only for internal statistical analysis and system administration purposes.
Any other information supplied to us (for example, if a user sends an email or enters any personal information into our website) is treated in accordance with this Privacy Policy.
Information security
We take reasonable steps to protect all information which we hold (including personal information) from misuse, loss, and unauthorised access, modification or disclosure.
We may store information about you in cloud or other types of networked or electronic storage. As electronic or networked storage can be accessed from various countries through an internet connection it is not always practical to know in which country personal information about you may be held.
Where appropriate, we use secure transmission facilities. However, no transmission of information over the internet can be guaranteed to be completely secure and we do not warrant the security of any information transmitted to us over the internet.
Links to other websites
This website may contain links to other websites. We are not responsible for the privacy practices or the content of those websites. This Privacy Policy does not extend to those linked websites.
Marketing and opt-out
We may also use the information, including personal information (excluding sensitive information), provided by users of this website for marketing and research purposes, to analyse and improve products, benefits and services and to inform users of products, services and benefits provided by us, our related entities, suppliers or sponsors which we consider may be of value or interest to users, unless the user tells us, or has previously told us, not to. If a user does not wish to receive any information about such products, services and benefits they can contact the Privacy Officer (details specified below). We will not use your sensitive information for these purposes without your consent.
Accessing your Personal Information
Users of the website whose information we either collect, use or disclose have the right to request access to any personal information held by us which relates to them, unless we are permitted to withhold that information. We may charge a reasonable fee where access to personal information is provided. Any requests for access to a user’s personal information should be made in writing to the Privacy Officer (details specified below). The user also has the right to request the correction of any personal information which relates to them that is inaccurate, incomplete, irrelevant, misleading or out-of-date.
If the user requires any further information about our management of personal information or has any queries or complaints, they should contact:
Sydney Cove Property
C/OThe Privacy Officer
Level 1/111 George Street
The Rocks NSW 2000
Tel: (02) 8259 3300
Email: info@sydneycoveproperty.com
Acceptance of this Privacy Policy
By using this website, accessing any of our products, services or features, the user acknowledges that it has read, understands and accepts this Privacy Policy and the permissions to collect, use and disclose personal information, and the user authorises us to collect, use and disclose, in accordance with the Act, their personal information for the purposes specified in this Privacy Policy.
LEGAL INFORMATION
By accessing and using Sydney Cove Property’s website, you are agreeing to the following clauses:
DISCLAIMER
Sydney Cove Property believes that the information contained in this website is correct. However, no representation or warranties of any nature are given, intended or implied and you should rely on your own enquries to determine the accuracy of material available on this website.
The information contained on each individual property for sale or for rent has been gathered from the vendor or landlord of the property and professional service providers. We cannot verify its accuracy either way. Prospective purchasers or tenants must rely on their own enquiries and should verify accuracy of this information before proceeding with a purchase or lease.
Please note, the material available is general information only, and is subject to change without notice. The information held within this website should not be relied on as a substitute for legal, financial, real-estate or other expert advice. Sydney Cove Property disclaims all liability, responsibility and negligence for direct and indirect loss or damage suffered by any person arising from the use of information presented on this website or material that arises from it.
COPYRIGHT
All material available from Sydney Cove Property’s website is copyright material under the ownership of Sydney Cove Property. Aside from fair dealing permitted by the Copyright Act 1968, visitors are granted permission to download or display this website’s material for private purposes only, in keeping that they abide with the disclaimer above. For use of copyright material beyond privacy or research purposes, a written expression of the request of permission must be sought from Sydney Cove Property’s. If permission is given by Sydney Cove Property, material may be reproduced with the copyright owner’s name and interest acknowledged. Upon the reproduction of information, it is your assumed responsibility to ensure the accuracy of material at any time, as it is subject to change without notice as outlined above.